ORG502 – Effective Organizations: Theory and Practice

ORG502 – Effective Organizations: Theory and Practice
Credit Hours:
3
Contact Hours:
This is a 3-credit course, offered in accelerated format. This means that 16 weeks of material is covered in 8 weeks. The exact number of hours per week that you can expect to spend on each course will vary based upon the weekly coursework, as well as your study style and preferences. You should plan to spend 10-25 hours per week in each course reading material, interacting on the discussion boards, writing papers, completing projects, and doing research.
Course Description and Outcomes
Course Description:
In this course, students gain an understanding of managing operational and strategic issues in public and private organizations facing accelerated social, economic, and technological changes. Students will examine organizational theory, strategic thinking and management, and theories guiding decision making, leadership, organizational culture, and change management.
Course Overview:
This course provides the student with the opportunity to examine organizational theory, strategic thinking and management, and theories guiding decision making, leadership, organizational culture, and change management. Students taking this course will learn the theory and practices that lead to effective organizational management and leadership. The course begins with information on how organizations are structured and how they function. Students will then explore communication strategies commonly used in organizations. Principles of effective management will be explored with students learning about the managerial theories that influence how managers operate within organizations. Decision making and problem solving within organizations will then be explored. Students will then focus on organizational change processes in organizations. The impact of organizational culture and ethics will be examined. To wrap up the course, the students explore effective leadership and its impact on organizations.
Course Learning Outcomes:
1. Apply leadership and management theories to identified business problems.
2. Analyze the structures and functions of businesses operating in a global economy.
3. Assess the relationship among effective leadership, strategy, culture, management, and organizational success.
4. Explore and evaluate the core principles, processes, and paradigms of effective management including operations management, decision models, communication skills, and management control.
5. Utilize decision models and processes in identifying and exploring business problems and construct and apply problem-solving strategies to applied business problems.
Participation & Attendance SAMPLE
Prompt and consistent attendance in your online courses is essential for your success at CSU-Global Campus. Failure to verify your attendance within the first 7 days of this course may result in your withdrawal. If for some reason you would like to drop a course, please contact your advisor.
Online classes have deadlines, assignments, and participation requirements just like on-campus classes. Budget your time carefully and keep an open line of communication with your instructor. If you are having technical problems, problems with your assignments, or other problems that are impeding your progress, let your instructor know as soon as possible.
Course Materials
Textbook Information is located in the CSU-Global Booklist on the Student Portal.
Course Schedule
Due Dates
The Academic Week at CSU-Global begins on Monday and ends the following Sunday.
• Discussion Boards: The original post must be completed by Thursday at 11:59 p.m. MT and Peer Responses posted by Sunday 11:59 p.m. MT. Late posts may not be awarded points.
• Critical Thinking: Assignments are due Sunday at 11:59 p.m. MT.
• Live Classroom: Although participation is not required, Live Classroom sessions are held during Week 2 and Weeks 5 or 6. There are two total sessions.
Week #
Readings
Assignments
1
• Goswami, C., & Goswami, S. (2010). Role of organisation structure in facilitating marketing. Global Business & Management Research, 2(2/3), 162-183.
• Hongseok, O., Labianca, G., & Myung-Ho, C. (2006). A multilevel model of group social capital. Academy of Management Review, 31(3), 569-582. doi:10.5465/AMR.2006.21318918
• Ju-Yeon, L., Henderson, C. M., Palmatier, R. W., & Sridhar, S. (2011). Studying the effects of marketing capabilities on firm performance: Effect of structural sources of customer centricity on firm performance: An empirical examination. AMA Summer Educators’ Conference Proceedings, 22, 75-76.
• Kataria, A., Rastogi, R., & Garg, P. (2013). Organizational effectiveness as a function of employee engagement. South Asian Journal of Management, 20(4), 56-73.
• Prodanciuc, R. (2012). Social organizations. Annals of the University of Petrosani Economics, 12(3), 205-214.
• Discussion (25 points)
• Critical Thinking (50 points) SAMPLE
2
• Bisel, R. S., Messersmith, A. S., & Kelley, K. M. (2012). Supervisor-subordinate communication: Hierarchical mum effect meets organizational learning. Journal of Business Communication, 49(2), 128-147. doi:10.1177/0021943612436972
• Bogan, S. (2011). Find your focus. Financial Planning, 41(2), 72-73.
• Conrad, D. (2014). Workplace communication problems: Inquiries by employees and applicable solutions. Journal of Business Studies Quarterly, 5(4), 105-116.
• Dresp-Langley, B. (2009). The communication contract and its ten ground clauses. Journal of Business Ethics, 87(3), 415-436. doi:10.1007/s10551-008-9929-3
• Malone, T. W. (2010). Decentralization is the new center of command. IESE Insight, (4), 38-45.
• Mishra, K., Boynton, L., & Mishra, A. (2014). Driving employee engagement: The expanded role of internal communications. Journal of Business Communication, 51(2), 183-202. doi:10.1177/2329488414525399
• Discussion (25 points)
• Critical Thinking (80 points)
• Live Classroom (0 points)
3
• Cummings, S., & Bridgman, T. (2011). The Relevant Past: Why the History of Management Should Be Critical for Our Future. Academy Of Management Learning & Education, 10(1), 77-93. doi:10.5465/AMLE.2011.59513274
• Mintzberg, H. (2013). Simply Managing. San Francisco, CA: Berrett-Koehler Publishers. (Read Chapter 1: Managing beyond the myths: What management is and isn’t; Chapter 6: Managing effectively: Getting to the essence of managing.)
• Pryor, M. G., Humphreys, J. H., Taneja, S., & Toombs, L. A. (2011). Where are the new organization theories? Evolution, development and theoretical debate. International Journal of Management, 28(3), 959-978. Retrieved from http://search.proquest.com.csuglobal.idm.oclc.org/docview/888689759?accountid=38569
• Discussion (25 points)
• Critical Thinking (80 points)
4
• Adair, J. (2013). Decision making and problem solving. Philadelphia, PA: Kogan Page Ltd. (Read Chapter Two: The Art of Effective Decision Making; Chapter Four: Key Problem Solving Strategies.)
• Dinur, A. R. (2011). Common and un-common sense in managerial decision making under task uncertainty. Management Decision, 49(5), 694-709. doi:http://dx.doi.org/10.1108/00251741111130797
• Lowy, A. (2011). Nine paradoxes of problem solving. Strategy & Leadership, 39(3), 25-31. doi:http://dx.doi.org/10.1108/10878571111128784
• Melé, D. (2010). Practical wisdom in managerial decision making. The Journal of Management Development, 29(7), 637-645. doi:http://dx.doi.org/10.1108/02621711011059068
• Discussion (25 points)
• Critical Thinking (80 points)
5
• Cameron, E., & Green, M. (2012). Making sense of change management: A complete guide to the models, tools and techniques of organizational change, (3rd ed.). (Read Chapter 3: Organizational change. Open Part
• Discussion (25 points)
• Critical Thinking SAMPLE
One and jump to page 107.)
• Merrell, P. (2012). Effective change management: The simple truth. Management Services, 56(2), 20-23.
• Quiros, E. (2014). Leading people through change. Strategic Finance, 96(5), 15-16.
• Umble, M. (2014). Overcoming resistance to change. Industrial Management, 56(1), 16.
• Van de Ven, A. H., & Sun, K. (2011). Breakdowns in implementing models of organization change. Academy Of Management Perspectives, 25(3), 58-74. doi: 10.5465/AMP.2011.63886530
(80 points)
• Live Classroom Option 1 (0 points)
6
• Aguirre, D., Alpern, M., Hull, K., & Von Post, R. (2014). Use culture to pave the way for change. Chief Learning Officer, 13(4), 44-46.
• Campbell, J., & Göritz, A. (2014). Culture corrupts! A qualitative study of organizational culture in corrupt organizations. Journal of Business Ethics, 120(3), 291-311. doi:10.1007/s10551-013-1665-7
• Eikenberry, K. (n.d.). Seven reasons organizational culture matters. Retrieved from http://www.businessperform.com/articles/organizational-culture/organizational_culture_matters.html
• Krivkovich, A., & Levy, C. (2013). Managing the people side of risk. Mckinsey Quarterly, (4), 123-128.
• Simpson, J., & Taylor, J. (2013). Corporate governance, ethics, and CSR. London, UK: Kogan Page. (Read Chapter 2: Corporate culture.)
• Discussion (25 points)
• Critical Thinking (80 points)
• Live Classroom Option 2 (0 points)
7
• Gift, M., Gift, P., & Zheng, Q. (2013). Cross-cultural perceptions of business ethics: Evidence from the United States and China. Journal of Business Ethics, 114(4), 633-642. doi:10.1007/s10551-013-1709-z
• Rishi, P., & Moghe, S. (2013). Integrating corporate social responsibility and culture as a strategy for holistic corporate success in India. Journal of Corporate Citizenship, (51), 17-37.
• Simpson, J., & Taylor, J. (2013). Corporate governance, ethics, and CSR. London, UK: Kogan Page. (Read Chapter 3: Ethical behavior.)
• The Markkula Center for Applied Ethics at Santa Clara University. (2009). Making an ethical decision. Retrieved from http://www.scu.edu/ethics/practicing/decision/making.pdf
• Warren, D. E., Gaspar, J. P., & Laufer, W. S. (2014). Is formal ethics training merely cosmetic? A study of ethics training and ethical organizational culture. Business Ethics Quarterly, 24(1), 85-117. doi:10.5840/beq2014233
• Discussion (25 points)
8
• Campbell, A. (2013). In-depth analysis of global leadership challenges. Mustang Journal of Business and Ethics, 5, 69-76.
• Larsson, G., & Eid, J. (2012). An idea paper on leadership theory integration. Management Research Review, 35(3), 177-191. doi:http://dx.doi.org/10.1108/01409171211210109
• Yukl, G. (2012). Effective leadership behavior: What we know and what questions need more attention. Academy Of Management Perspectives, 26(4), 66-85. doi:10.5465/amp.2012.0088
• Discussion (25 points)
• Portfolio (350 points)
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Assignment Details
This course includes the following assignments/projects:
Module 1
CRITICAL THINKING ASSIGNMENT (50 points)
Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission. When you are ready to submit, click the Module 1 Critical Thinking header on the Assignments page to upload the document.
Assignment Choice #1: Organization Structure and Your Career Path
Write a 3-4 page analysis of the article listed below on how you see your career path supporting the direction of an organization while motivating and leading employees to be a high performance team. This does not have to be an organization you work for but may be one that you admire or would like to work for in the future.
Start by reading this assigned article: Prodanciuc, R. (2012). Social organizations. Annals of the University of Petrosani Economics, 12(3), 205-214.
Find two credible sources to support the information presented in your essay. The CSU-Global Library is a good place to find these sources. Follow APA format, according to CSU-Global Guide to Writing and APA Requirements. Include a title page and reference page. Use outside academic sources other than the textbook, course materials, or other information provided as part of the course materials.
Assignment Choice #2: Organization Structure and Employee Support
Create a PowerPoint presentation (you may also use open source presentation software) and summarize the main points of the article below. Also include in this presentation how your career path can help you become a more engaged employee and how that would help the organization you work for or an organization you would like to work for in the future.
Begin your assignment by reading this assigned article: Kataria, A., Rastogi, R., & Garg, P. (2013). Organizational effectiveness as a function of employee engagement. South Asian Journal of Management, 20(4), 56-73.
You may use the charts within the article, but make sure you cite them under each chart (see PowerPoint example in Library under the “APA Guide & Resources” link.)
Find two credible sources to support the information in your presentation. The CSU-Global Library is a good place to find these sources. Follow APA format, according to CSU-Global Guide to Writing and APA Requirements. Include a title slide and a reference slide. Use outside academic sources other than the textbook, course materials, or other information provided as part of the course materials.
Module 2
CRITICAL THINKING ASSIGNMENT (80 points) SAMPLE
Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission. When you are ready to submit, click the Module 2 Critical Thinking header on the Assignments page to upload the document.
Assignment Choice #1: The Communication Contract
Based on the article from your required readings, “The Communication Contract and Its Ten Ground Clauses,” create your own “Communication Contract” from information you learned in the five required readings for this module. You may make the contract for your church, an organization/association you belong to, your own household, or your team at work. You will need at least five clauses in your contract. Make sure your paper includes critical thinking when you are presenting each clause in your contract.
Your paper must be 5-6 pages in length. Follow APA format, according to CSU-Global Guide to Writing and APA Requirements. Include a title page and reference page. Use two outside academic sources other than the textbook, course materials, or other information provided as part of the course materials. The CSU-Global Library is a good place to find these sources.
Assignment Choice #2: The Communication Contract Proposal
Formulate a proposal to your supervisor that includes a “Communication Contract” based on the article from your required readings, “The Communication Contract and Its Ten Ground Clauses.” In your proposal you should explain why you believe this contract is important for your team. You will need at least five clauses in your contract. Make sure your proposal includes critical thinking when you are presenting why you believe this contract is important to your organization.
Your paper must be 5-6 pages in length. Follow APA format, according to CSU-Global Guide to Writing and APA Requirements. Include a title page and reference page. Use two outside academic sources other than the textbook, course materials, or other information provided as part of the course materials. The CSU-Global Library is a good place to find these sources.
Module 3
CRITICAL THINKING ASSIGNMENT (80 points)
Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission. When you are ready to submit, click the Module 3 Critical Thinking header on the Assignments page to upload the document.
Assignment Choice # 1: Organizational Management Approach Analysis
Many of the approaches to management and/or managerial theories are based on historical approaches to management and/or historical managerial theories. Analyze the approach to management your organization takes. In your analysis identify how this approach is both different and similar to at least one historical approach. Assess how effective (or ineffective) you believe this approach is.
Your paper should be 5-6 pages in length and should be supported by a minimum of three academic sources.
The CSU-Global Library is a good place to find these sources. Follow APA format, according to CSU-Global Guide to Writing and APA Requirements. Include a title page and reference page. Use outside academic sources other than the textbook, course materials, or other information provided as part of the course materials. SAMPLE
Assignment Choice # 2: Multinational Corporations (MNC) – Is there a difference?
It has been suggested that the skills and techniques of a MNC are very different than those of an organization without a global presence. Create a chart comparing and contrasting the skills and techniques of a manger in MNC vs. a manager in an organization that does not have a global presence. In a narrative following your chart, discuss your findings suggesting the management approach that you believe is most relevant for an MNC manager.
Your chart plus subsequent narrative should be 5-6 pages in length and should be supported by a minimum of three academic sources. The CSU-Global Library is a good place to find these sources. Follow APA format, according to CSU-Global Guide to Writing and APA Requirements. Include a title page and reference page. Use outside academic sources other than the textbook, course materials, or other information provided as part of the course materials.
Module 4
CRITICAL THINKING ASSIGNMENT (80 points)
Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission. When you are ready to submit, click the Module 4 Critical Thinking header on the Assignments page to upload the document.
Assignment Choice #1: Managerial Problem-Solving Memo
You are a sales manager in an industrial cleaning supply organization. Over the past three months the sales in your department have declined significantly. In a one to two page memo to your boss, suggest a problem-solving process you would recommend to solve this problem. Justify why this is the best approach. You must support your work with a minimum of three academic sources.
Follow APA format, according to CSU-Global Guide to Writing and APA Requirements. Include a title page and reference page. Use outside academic sources other than the textbook, course materials, or other information provided as part of the course materials. The CSU-Global Library is a good place to locate sources.
Assignment Choice #2: Problem Solving and Decision Making Presentation
You have been hired to consult with an organization to help them solve a business problem. You will prepare a presentation (PowerPoint or Prezi presentation). First, identify a specific business problem in an organization you are familiar with or a popular organization such as Google or Walmart. Next, create a specific problem-solving approach you would suggest to solve this problem. Finally, suggest a decision-making approach that should be used. You will need to justify your approaches by demonstrating academic support for your suggestions. Your presentation should include a minimum of six content slides and should include detailed notes with three academic sources to support it.
Follow APA format, according to CSU-Global Guide to Writing and APA Requirements. Include a title slide and reference slide. Use outside academic sources other than the textbook, course materials, or other information provided as part of the course materials. The CSU-Global Library is a good place to locate sources.
Module 5
CRITICAL THINKING ASSIGNMENT (80 points)
Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission. When you are ready to submit, click the Module 5 Critical Thinking header on the Assignments page to upload the document. SAMPLE
Assignment Choice #1: Change Implementation Plan
You are a manager of a sales division within an organization. You have been asked to implement a new method of tracking sales, which will involve a major change of process for your sales associates. Your boss has asked you to prepare a plan to implement this change. In a planning document of 5-6 pages, develop your plan. Your plan should include a description of the type of change, an analysis of the change process necessary to implement the plan, and a recommendation for dealing with resistance to the change. You must support your work with a minimum of three academic sources.
Follow APA format, according to CSU-Global Guide to Writing and APA Requirements. Include a title page and reference page. Use outside academic sources other than the textbook, course materials, or other information provided as part of the course materials. The CSU-Global Library is a good place to locate sources.
Assignment Choice #2: Change Implementations Procedures
You are a consultant working with a MNC (Multinational Corporation). You have been working with a division manager. The manger you are working with is frustrated that changes he tries to implement are unsuccessful. The manager has asked you to prepare a procedural document that he can use when changes need to be implemented. Prepare a procedure of 5-6 pages for implementing change. You should begin by describing the types of change an organization could experience and create procedures for dealing with each. Your procedures should include how to deal with possible resistance to change. You must support your work with a minimum of three academic sources.
Follow APA format, according to CSU-Global Guide to Writing and APA Requirements. Include a title page and reference page. Use outside academic sources other than the textbook, course materials, or other information provided as part of the course materials. The CSU-Global Library is a good place to locate sources.
Module 6
CRITICAL THINKING ASSIGNMENT (80 points)
Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission. When you are ready to submit, click the Module 6 Critical Thinking header on the Assignments page to upload the document.
Assignment Choice #1: Changing a Company’s Culture
Choose a company where the culture is important and describe what this company did to change the culture to make it better overall, not just a better place to work, but financially as well. What is the secret to their success? Address these points in your paper:
1. Describe (briefly) the culture before the company changed their culture.
2. List the steps the company took to change their culture.
3. Describe (briefly) the impact on employees and other statistics such as increased retention rates.
4. Show in table format the impact on gross income and profit over a three-year period.
5. Analyze the effectiveness of the steps to change culture.
6. Evaluate whether the steps were efficient and effective or whether other steps could have been taken.
7. Recommend how these changes could be used in a company whose culture is causing high employee turnover, poor image and detracts from their competitive advantage.
Write a well written 5-6 page paper. Follow APA format, according to CSU-Global Guide to Writing and APA Requirements. Include a title page and reference page. Use three outside academic sources other than the textbook, course materials, or other information provided as part of the course materials. The CSU-Global Library is a good place to locate these sources. SAMPLE
Assignment Choice #2: What Makes a Company Great?
Prepare a PowerPoint presentation or use an Internet-based presentation tool (open source) such as Prezi or Slide Rocket. Choose four companies that are considered to have “good” cultures. You should include at least three slides for each company on what makes their culture great. Address these points in your presentation:
1. Identify the company and number of employees.
2. Describe the culture that is available from sources such as articles and YouTube videos.
3. Describe the culture’s impact on gross income and profit as compared to a competitor.
4. Evaluate the impact of company culture on the organization’s image and brand.
5. Summarize the company’s reputation among its customers/clients.
6. Evaluate and assess the positive impact on employees, profit margin, and its image/brand or recommend what they could do to further improve culture with an analysis of the impact of the steps to improve culture further.
Follow APA format, according to CSU-Global Guide to Writing and APA Requirements. Include a title slide and reference slide. Use least three outside academic sources other than the textbook, course materials, or other information provided as part of the course materials. View the tutorial provided in the assignment prompt in your course for an example of how to cite a PowerPoint in APA (Sample PowerPoint Presentation cited in APA).
Module 7
No Critical Thinking Assignment
Module 8
PORTFOLIO PROJECT (350 Points)
Select one of the Portfolio Project assignments below. Do not do both assignments. Identify your assignment choice in the title of your submission. When you are ready to submit, click the Week 8 Assignments header on the Assignments page to upload the document or presentation.
Portfolio Choice #1: Elements of Effective Organizations – A Research Paper
For this portfolio deliverable, you will be required to prepare a research paper that analyzes the elements of effective organizations.
Once you have done this you will submit an 8-10 page paper. In this paper you will:
1. Describe the components necessary of an effective organizational structure evaluating how working in a global economy may impact the function of an organization.
2. Evaluate communication strategies needed for effective organizations.
3. Assess the principles of effective management.
4. Examine decision-making and problem-solving processes needed for effective organizations.
5. Suggest a leadership approach that could contribute to organizational effectiveness, justifying your choice.
Include a title page and reference page. Use outside academic sources other than the textbook, course materials, or other information provided as part of the course materials. You must support your work with a minimum of five academic sources. The CSU-Global Library is a good place to find these sources. Follow APA format, according to CSU-Global Guide to Writing and APA Requirements.
Portfolio Choice #2: Leadership Theories – A Presentation
You are a higher-level leader in a small engineering firm. Your organization has been struggling to meet goals for the past six months. In the last two months your organization has operated at a financial loss. Turnover has increased, SAMPLE
with employees stating they are concerned that the firm will have to close soon. Your organization has been offered a large contract to perform services, but your Board of Directors is reluctant to accept it given the issues your organization is facing. You will need to prepare a presentation designed to demonstrate the organizational changes you plan and how they will lead to more effective operations within the organization. For this portfolio deliverable, you will be required to submit a 12-14 slide presentation. You may use MS PowerPoint or an Internet-based presentation tool such as Prezi or Slide Rocket.
Your presentation should minimally address the following:
1. A recommendation for how the organization should be structured to achieve effectiveness.
2. A communication plan to address both external and internal communications.
3. A process for both decision making and problem solving.
4. A recommendation and justification of a managerial approach.
5. A recommendation and justification of a leadership approach.
Include a title slide and reference slide. Use outside academic sources other than the textbook, course materials, or other information provided as part of the course materials. You must support your work with a minimum of five academic sources and include detailed notes with your presentation. The CSU-Global Library is a good place to find these sources. Follow APA format, according to CSU-Global Guide to Writing and APA Requirements.
Course Policies
Course Grading
20% Discussion Participation 45% Critical Thinking Assignments 35% Final Portfolio Paper
0% Live Classroom
Grading Scale and Policies
A
95.0 – 100
A-
90.0 – 94.9
B+
86.7 – 89.9
B
83.3 – 86.6
B-
80.0 – 83.2
C+
75.0 – 79.9
C
70.0 – 74.9
D
60.0 – 69.9
F
59.9 or below
In-Classroom Policies
For information on late work and incomplete grade policies, please refer to our In-Classroom Student Policies and Guidelines or the Academic Catalog for comprehensive documentation of CSU-Global institutional policies.
Academic Integrity
Students must assume responsibility for maintaining honesty in all work submitted for credit and in any other work designated by the instructor of the course. Academic dishonesty includes cheating, fabrication, facilitating academic dishonesty, plagiarism, reusing /re-purposing your own work (see CSU-Global Guide to Writing and APA Requirements for percentage of repurposed work that can be used in an assignment), unauthorized possession of academic materials, and unauthorized collaboration. The CSU-Global Library provides information on how students can avoid plagiarism by understanding what it is and how to use the Library and Internet resources.
SAMPLE
Citing Sources with APA Style
All students are expected to follow the CSU-Global Guide to Writing and APA Requirements when citing in APA (based on the APA Style Manual, 6th edition) for all assignments. For details on CSU-Global APA style, please review the APA resources within the CSU-Global Library under the “APA Guide & Resources” link. A link to this document should also be provided within most assignment descriptions on your course’s Assignments page.
Disability Services Statement
CSU–Global is committed to providing reasonable accommodations for all persons with disabilities. Any student with a documented disability requesting academic accommodations should contact the Disability Resource Coordinator at 720-279-0650 and/or email ada@CSUGlobal.edu for additional information to coordinate reasonable accommodations for students with documented disabilities.
Netiquette
Respect the diversity of opinions among the instructor and classmates and engage with them in a courteous, respectful, and professional manner. All posts and classroom communication must be conducted in accordance with the student code of conduct. Think before you push the Send button. Did you say just what you meant? How will the person on the other end read the words?
Maintain an environment free of harassment, stalking, threats, abuse, insults or humiliation toward the instructor and classmates. This includes, but is not limited to, demeaning written or oral comments of an ethnic, religious, age, disability, sexist (or sexual orientation), or racist nature; and the unwanted sexual advances or intimidations by email, or on discussion boards and other postings within or connected to the online classroom.
If you have concerns about something that has been said, please let your instructor know.
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