Question
Instructions This quiz consist of 15 multiple choice questions and covers the material in Chapter 18. Be sure you are in Chapter 18 when you take the quiz.
Question 1
3 out of 3 points
A good organization development effort that can relieve role ambiguity and conflict is:
Question 2
3 out of 3 points
All of the following are group- or organization-based development techniques except:
Question 3
3 out of 3 points
Which of the following statements best reflects the scholarly position on the proper pace of change for organizations?
Question 4
3 out of 3 points
When the organization makes a large-scale change such as moving to a new structure, the change would be considered:
Question 5
3 out of 3 points
Which of the following is NOT a term to describe the organizations that will succeed in meeting the competitive challenges that businesses face?
Question 6
3 out of 3 points
Which of the following is NOT an individually targeted organization development technique?
Question 7
3 out of 3 points
Movement from the status quo is designated as _____ in Lewin’s change process model.
Question 8
3 out of 3 points
All of the following are key strategies for managing resistance to change except:
Question 9
3 out of 3 points
Psychological contracting can be modified, improved, and clarified through:
Question 10
0 out of 3 points
The introduction of U.S. business practices into a foreign company is referred to as:
Question 11
3 out of 3 points
In Lewin’s force field analysis technique, the status quo can be viewed as a/an:
Question 12
3 out of 3 points
Organization development:
Question 13
3 out of 3 points
Internal change agents have certain advantages in managing the change process. Which of the following is NOT considered one of those stronger advantages?
Question 14
3 out of 3 points
Outside change agents may be preferred by employees because they are viewed as:
Question 15
3 out of 3 points