Choose one of our “World Class†organizations (Netflix; Google; Amazon; Apple; Starbucks; Lincoln Electric).
1) What characteristics of “High Performance Work Systems†(described in CH 14) do you see in your chosen company?
2) If the organization did not say “Bring your A game†or did not use high performance work systems, could they achieve the same results?
3) Could they achieve the same high performance if they had 50% “A game†employees, and 50% “B+ game†employees, but hired 20% more employees to try to achieve the same high performance?