Customer Relationship Management

The purpose of this assignment is to understand customer relationship management (CRM) and CRM systems within the context of business strategy. Choose any organization and prepare a one-page summary. Include the following in the summary: organization name, primary customer base, and how they differentiate themselves in the market. You are free to choose any organization that provides products to its customers. Avoid organizations that primarily provide services, such as financial service firms, insurance firms, and the like. Use the following questions to guide your paper:

  1. In what ways would your organization use its CRM to gain insight into customers’ needs, wants, and behaviors in order to serve them better?
  2. Consider the value of Sales Force Automation, Customer Service and Support, and Marketing Campaign Management and Analysis. In what ways could your organization use its CRM system to support Sales Force Automation? In what ways could your organization use its CRM system to support Customer Service and Support? In what ways could your organization use its CRM system to support Marketing Campaign Management and Analysis? Defend and support your statements with credible sources and research.
  3. What opportunities can CRM provide in terms of business strategy and goals for your organization?
  4. IT Support: Within your organization, what type of IT support would you need for “front office” versus “back office” systems? Please justify your answer.

Research and cite at least three credible. Remember to use proper citations and references, and adhere to the APA requirements.

 

 

How to place an order?

Take a few steps to place an order on our site:

  • Fill out the form and state the deadline.
  • Calculate the price of your order and pay for it with your credit card.
  • When the order is placed, we select a suitable writer to complete it based on your requirements.
  • Stay in contact with the writer and discuss vital details of research.
  • Download a preview of the research paper. Satisfied with the outcome? Press “Approve.”

Feel secure when using our service

It's important for every customer to feel safe. Thus, at TermPaperChampions, we take care of your security.

Financial security You can safely pay for your order using secure payment systems.
Personal security Any personal information about our customers is private. No other person can get access to it.
Academic security To deliver no-plagiarism samples, we use a specially-designed software to check every finished paper.
Web security This website is protected from illegal breaks. We constantly update our privacy management.

Get assistance with placing your order. Clarify any questions about our services. Contact our support team. They are available 24\7.

Still thinking about where to hire experienced authors and how to boost your grades? Place your order on our website and get help with any paper you need. We’ll meet your expectations.

Order now Get a quote

INTRODUCING MyWallet: We Have Made It A Whole Lot Easier To Place Orders With Us