The Grievance Process

Deliverable Length:  1,000-1,250 words


Your firm has had a regular occurrence of formal grievances being filed, with some of them going to the very last step of arbitration. You want to make sure that Jane knows how this whole process works, and you draft a white paper to give her (and the CEO, for his reference) a road map of what actually happens. Your white paper will cover the following specific points:


  • What are the typical steps in most union contract grievance procedures? (There are usually at least 4 steps.)
  • In reference to a collective bargaining agreement, what is the arbitration step all about?
  • Research an actual arbitration case involving a company and its union.
    • Use this site or others you may find to choose a case.
    • Discuss the key relevant issues.
    • Discuss the arbiter’s ruling.
    • Do you think the arbiters ruling was fair? Why, or why not?
    • What broader ramifications might this ruling have had for that company and that union?
    Grading Criteria Percentage
    Deliverable requirements addressed; understanding of material and writer’s message and intent are clear. 35%
    Scholarly research supports the writer’s position and is properly acknowledged, and cited direct quotations may not exceed 10% of the word count of the body of the assignment deliverable (excluding title page, abstract, table of contents, tables, exhibits, appendices, and reference pages). Inclusion of plagiarized content will not be tolerated and may result in adverse academic consequences. 20%
    Critical thinking: Position is well-justified, there is logical flow, and there are examples. 20%
    Structure: Includes introduction and conclusion, proper paragraph format, and reads as a polished, academic paper or professional presentation, as appropriate for the required assignment deliverable. 10%
    Mechanical: No spelling, grammatical, or punctuation errors. 10%
    APA: Deliverable is cited properly according to the APA Publication Manual (6th ed.). 5%

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