Project Charter
Project: Upgrade and Refurbishment of Anfield Date: 28th May, 2018
Contents
Milestone Schedule and Deliverables. 2
Scope Overview
The annual upgrade and refurbishment of Anfield will commence on 28th July 2018. During this summer, the project works will majorly include upgrading the facilities that cater to disabled fans. The project will include the construction of more wheelchair bays to increase the capacity from 195 to 280 positions for home supporters. The project will also entail adding 170 extra amenity and easily accessible seats for the disabled in the stadium. The additional seats will help in improving the position for the disabled visiting fans. The project will also include the creation of raised disabled bays for the disabled supporters. The raised bays will be located in the Centenary stand.
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Anfield will also undergo external improvements. There will be installation of a new lift at the Centenary Stand and whose main purpose would be to serve the disabled supporters. It will enable them to have an easy access to the upper levels of the stand. The area will have new wheelchair platforms installed at the rear of the lower tier of the Centenary stand. Apart from increasing the capacity and upgrading the facilities for the disabled supporters, the general stadium will also have its capacity increased by 470 positions.
Business Case
The overall increase of the seating capacity of the stadium has been informed by increasing number of supporters. Liverpool draws a lot of revenue from match day attendance. By investing in the expansion of the seating capacity both for normal fans and the disabled supporters, the club will increase its revenue by approximately £ 3.5 million in a season. The money will help in expanding the overall total revenue of the club from £21.5 million to approximately £25 million. The expansion of the stadium and upgrading of the facilities will promote a safe stadium that is able to cater for diverse populations. The disabled supporters will have an easy time moving around the stadium and will also have vantage points that allow them to enjoy all the matches. It is an element of performance management that will ensure efficient operations of the stadium services.
Background
The total number of seats set aside for the disabled supporters, both for home fans and away fans, has stood at 360 positions since 2014. However, the stadium has experienced a growth in the number of disabled fans since then and this has necessitated the increase in the number of seats in order to cater for the expanded population. The facilities at the stadium catering for the disabled supporters are out of date hence the need for the installation of a new lift on the Centenary Stand to facilitate easy access to the wheelchair bays for the disabled supporters. Apart from increasing capacity and facilitating easy access, the club also wants to improve the view for the disabled supporters by installing seats in different parts of the stadium for the disabled visiting supporters. The key aim of the club is to attract more supporters to the stadium every season, therefore, the expansion of new general seats by approximately 470 positions will help to cater for the increased number of supporters that visit the stadium to watch live matches.
Milestone Schedule and Deliverables
| Milestone | Completion Date | Stakeholder | Acceptance Criteria |
| Construction of more wheelchair bays to increase the capacity from 195 to 280 positions for the home supporters. | 16th June, 2018 | Hathaways Construction CompanyLiverpool Club | Evaluation by the Liverpool Club Quality Assurance department |
| Addition of 170 extra amenity and easily accessible seats for the disabled in the stadium | 25th June, 2018 | Hathaways Construction CompanyLiverpool Club | Evaluation by the Liverpool Club Quality Assurance department |
| The creation of raised disabled bays for the disabled supporters at the Centenary stand. | 30th June, 2018 | Hathaways Construction CompanyLiverpool Club | Evaluation by the Liverpool Club Quality Assurance department |
| Installation of a new lift at the Centenary stand | 10th July, 2018 | Hathaways Construction CompanyLiverpool Club | Evaluation by the Liverpool Club Quality Assurance department |
| Increase of general capacity seating position by 470 positions | 26th July, 2018 | Hathaways Construction CompanyLiverpool Club | Evaluation by the Liverpool Club Quality Assurance department |
Risks and Assumptions
| Project Risks and Assumptions | Risk Owner | Contingency Plans |
| Implementation timelines | Hathaways Construction Company | Commence the upgrade plans immediately after the last Liverpool home match.The construction work will go on for 24 hours a day with workers changing shifts. |
| Timely approval by the Liverpool Construction Authority and the Council board | Hathaways Construction Company | The approval process had already commenced awaiting determination by the council board. |
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Stakeholders
| Stakeholders | Interest in Project |
| Primary: Hathaway Construction Company Liverpool Football Limited Mr. Davidson Earl. Tom Hunk, Bob Allan, Henry Doe, and Mary Agatha | Sponsor Client Project Manager Project team members |
| Others: Liverpool Construction Authority Liverpool Town Council Approval board Liverpool Disabled Supporters Group Anfield Residents Association | Approval authority Approval Authority Supporters Residents in the Anfield are around the stadium. |
Resources Required
- Funding: Funding will be facilitated by the Liverpool Football Limited. A total of approximately £ 1 million is required for the completion of the project.
- People: Construction workers will be hired by Hathaway Construction Company.
- Equipment: Allthe building equipment will be provided by Hathaway Construction Company.
- Other: N/A
Team Operating Principles
- Create a workplace culture that facilitates the best working conditions for all the employees.
- To work as a cohesive team throughout the project thus facilitate the achievement of objectives within the set timelines.
- Promote diversity in the working environment
Lessons Learned
- Seeking for approval of future projects that have strict timelines should commence at least three months before the set date of commencement.
- To future include components of recognition to ensure that the employees are appreciated in future tight projects.
Commitment
| Sponsor | Department / Organization |
| Hathaway Construction Company | Hathaway Construction Company |
| Project Manager | Department / Organization |
| Davidson Earl | Hathaway Construction Company |
| Core Team Members | Department/ Organization |
| Tom Hunk, Bob Allan, Henry Doe, and Mary Agatha | Hathaway Construction Company |